Services

Serviced Apartments

About Our Serviced Apartments

In addition to comfort, style and location, one of the biggest benefits to staying at the Collingham Apartments is that they are ‘serviced’. Serviced apartments mean exactly what you think it means. We are here to service your every need and make sure your stay with us is as comfortable and event-free as possible.

Our reception desk is manned 24 hours a day and we are proud of our commitment to customer service. Regardless of how trivial your request may be, please don’t hesitate to ask anything that can make your stay with us easier. We have a very low attrition rate and our staff have been with us for years. Our customers like the feeling of coming back and seeing familiar faces.

The Collingham Apartments is a family-run establishment and we place a high premium not only on serving our clients to the very best of our ability, but also making sure that everyone who comes through our doors experiences a home-away-from-home environment.

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Guest Amenities

About Our Guest Amenities

Within reason, there’s nothing we won’t do to make our guests’ stay at The Collingham Apartments as comfortable and relaxing as possible. Our guest amenities are for your use throughout your stay with us and if there’s anything you need that you can’t see on the list, please don’t hesitate to ask our reception staff and they will endeavour to accommodate your needs.

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  • Daily housekeeping service with towels changed daily and sheets changed twice-weekly
  • White fluffy towels
  • Egyptian cotton sheets
  • Electric oven, stove or hob
  • Electric kettle and toaster
  • Glassware, crockery, cutlery and utensils
  • Microwave
  • Refrigerator
  • Cafetière (French Press)
  • Home entertainment system with LCD TV (60+ foreign and domestic channels)
  • DVD player with film library
  • Wi-fi (free if you book direct)
  • Combination washer/dryer
  • Hairdryer
  • In-room safe
  • 10% discount card for use at local restaurants
  • Complimentary newspapers and magazines
  • Tea, coffee and milk provided daily
  • Free Collingham Welcome Pack
  • Cot and high-chair (upon request)
  • Sofa bed (£20/night surcharge)
  • Luggage storage

Guest Services

About Our Guest Services

At the Collingham Apartments, our reception desk is manned 24h a day for your enhanced service and security. Our guest concierge services are available to provide assistance with everything you’ll need while you’re in London.

We aim to provide you with every possible assistance to make your stay at the Collingham Apartments in London as effortless as possible. As always, if what you’re looking for isn’t on this list, please just ask at reception and we’ll do everything we can to fulfil your needs.

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  • 24 hour reception
  • CCTV security
  • Lift access to all floors
  • Delivery services from local supermarkets and restaurants
  • Same-day guest laundry and dry cleaning*
  • Airport transfers (upon request and at the prevailing rates)
  • Concierge services (theatre tickets, sporting events, restaurant bookings, sightseeing tours)
  • Assistance with car rental
  • Photocopying and fax services (charges apply)
  • Air conditioning units (upon request)
  • *Monday-Saturday only, excluding Bank Holidays

Collingham
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